‘Whether you’re moving home, delivering a parcel or your grand piano, Truckk offers you a secure quote system to find the perfect transport provider for the job.’
Fully responsive website and mobile application solution for Truckk; a hub for Customers to find the best quote on their next move, and bidding system for Transport Providers.
Wireframing for Transport Providers to start with meant evaluating the process of finding a job which fits their criteria. A filter and sort area was added to the sidebar of the page, allowing Providers to narrow down and specify their search for available jobs. Viewing the details of each job will then determine if they were to Submit a Bid, which would then be sent to the customer. Once a job has been completed, the Provider would mark it as ‘Completed’.
As a site with a public-facing landing page and search engine, it was important that once the customer had entered their move details that it would be a smooth and quick experience to submit their job. Once submitted, Providers could then easily find the job, place a bid for it and wait for a response from the customer. Our newly built payment system for Truckk allows customers to pay the service fee with ease, allowing the job to go ahead. A feedback feature upon completion allows for stronger Provider ratings.
With a variety of features such as bidding, booking and payment systems built into desktop, we successfully optimised each user journey for mobile. Preparing for the app, we had a set of effective responsive designs we could use and a range of on-brand illustrations such as the below for the Customer ‘How it works’ step-by-step guide.
Moken were great to work with. The team understood the requirements and took true ownership of the project adding in valuable advice. I would recommend Moken as their services and delivery was second to none.
Mobile app for iOS platform